Order Changes & Address Confirmation Policy
At Btbworkshop ([sc=LLC]), we know that plans can change. To give you flexibility, we offer a 4-hour window after placing an order to make adjustments or cancellations.
Canceling or Modifying Your Order
If you need to cancel or edit your order, please do so within 4 hours of purchase. You can:
- Use the “Contact Us” section on btbworkshop.com
- Submit a support ticket
- Email our team at support@btbworkshop.com
Our support team will respond promptly to assist you.
After the 4-Hour Window
Once the 4-hour period has passed, we cannot process further changes or cancellations. Thank you for your understanding.
Ensuring Address Accuracy
Before confirming your order, please double-check your delivery address, including street, number, city, and ZIP code. Accurate information helps ensure timely delivery.
Responsibility for Address Issues
Btbworkshop is not responsible for failed deliveries caused by incorrect or incomplete address details. Careful attention during checkout helps us serve you better.
Customer Support
For any questions or assistance, contact our customer support team at support@btbworkshop.com.
Thank you for choosing Btbworkshop. We are committed to delivering your order efficiently and with care.