Refund Policy

Return & Refund Guidelines

At Btbworkshop, we are committed to ensuring a smooth and fair experience for every customer. These guidelines explain how returns and refunds are handled on btbworkshop.com.

Eligibility for Refund

A refund will be issued only after we receive and inspect the returned item. Once approved, the refund will be processed within 14 days.

Refund Method

All refunds are credited back to the original payment method used at checkout. Your bank or payment provider may require 3–5 business days to finalize the posting of the refunded amount.

Non-Refundable Fees

Please note the following important details:

• Shipping fees are non-refundable.
• Return shipping costs may be deducted from your refund unless the return is due to an error on our part.

Exchange Requests

If you need an exchange, please contact us at support@btbworkshop.com and our team will assist you.